How to Ask for Tech Support So You Get Good Answers Quickly
Need help with something? On occasion, we all need tech support. Speaking as the people who are sometimes on the other end of those requests for help, we have some suggestions…
Need help with something? On occasion, we all need tech support. Speaking as the people who are sometimes on the other end of those requests for help, we have some suggestions…
In a move that completes the transition of the MacBook line from the troubled butterfly keyboard to the Magic Keyboard, Apple has released a new 13-inch MacBook Pro. The company also…
Are you the person your friends and family members turn to for questions about the Mac? In normal times, those questions might come over dinner or at another in-person gathering, such…
Whether you’re working from home or just stuck at home, it can be tough to communicate with colleagues, friends, or family. Sure, there’s email, but that gets hard to manage quickly,…
With many people under stay-at-home orders, videoconferencing is going mainstream. If you work in a sufficiently large organization, you probably have already been indoctrinated into a recommended solution, whether it’s the…
If your Mac is acting up and you suspect a hardware problem, there’s an easy first step that you can—and should—try before calling for tech support: Apple Diagnostics. (On Mac models…