When discussing digital security, we typically focus on preventive measures, such as using strong passwords with a password manager, enabling multi-factor authentication, keeping systems up to date, maintaining regular backups, and…
No one likes passwords. Users find managing them annoying, and website managers worry about login credentials being stolen in a data breach. The industry has developed a better solution: passkeys. Passwords…
Calendar events are usually straightforward. For instance, if you schedule a meeting for 3 PM on Thursday, an alert will remind you to leave 30 minutes beforehand. However, since we live…
As more of our lives shift online, it becomes increasingly important to establish boundaries between different aspects of our digital activities. Many people maintain separate work and personal email addresses for…
Every company today conducts business online, by sending email, if nothing else. That’s true even if your firm operates primarily in the physical world—customers undoubtedly find you by browsing in Apple…
In every job that involves interaction with the public, amusing “Can you believe…” stories about customers abound. They’re often triggered by seemingly reasonable behaviors that experts recognize as problematic. A well-known…